Throughout the cold winter months, many homeowners call their local heating company for maintenance or to address problems. However, asking a prospective company some common questions before hiring them is essential. Ask them these to ensure you’re hiring the best company to meet your needs.

1. What Services Do You Offer?

Always ask a company what additional services they provide. Most heating companies will work on your furnace, but they may provide additional HVAC services you need. According to This Old House, as of 2020, about 52% of homes nationwide use natural gas to heat their homes, while 48% use it to heat water. Ideally, it's best if you work with a company that offers all the services that your home might need.

2. Is My Home Energy Efficient?

Most local companies are familiar with industry updates. They’ll know the latest models to increase energy efficiency and tips for homeowners to reduce energy usage. Many companies that work in the HVAC sector can make essential eco-friendly upgrades, like upgrading an aging furnace for something that's more modern. Ask companies for advice on how to be more energy efficient and what services they provide to help you.

3. Do You Have Emergency Services?

Ask a company you work with if they are available for emergencies. The last thing you want to deal with is your furnace breaking in the middle of winter and being unable to call your local company because they’re closed. If the heating company you love doesn’t offer emergency services, consider working with them and finding another company you can call for a last-minute crisis.

4. What's the Estimated Timeline?

If you hire a heating company for a job, always ask them how long it will take. Determine when they will start the project and ask them approximately when they will be done. You may have to be home when the company is there. Some businesses get backed up during the colder months, so you want to ensure they can be at your house promptly.

5. How Can I Pay?

Most companies still accept cash and checks, but some prefer more modern payment methods. They may only take credit or debit cards. Some businesses also offer financing for their clients. Ask a local company what payment methods they accept for their services to ensure you can pay them.

Here at Star Heating & Cooling Inc, our technicians are experienced in working with HVAC units, boilers, thermostats, and more. We offer a comprehensive list of services to keep your family comfortable. Contact us when you’d like to schedule a consultation.