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Serving Harrisonburg Virginia Since 1988

Residential / Commercial HVAC

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3 Important Questions to Ask Your Air Conditioning Company

December 11, 2024

Choosing the right air conditioning company is crucial, especially when your comfort during hot weather depends on it. Servicing your air conditioner in the winter months is wise since AC contractors have less pressing work and your system will be prepared when summer rolls back around. Whether you’re considering installing a new system or maintaining an existing one, asking the right questions can save you time and money. The service experience you have today influences the cooling performance of your home for years to come. Ensuring that you get reliable, energy-efficient, and expert service requires some savvy questioning.


1. How Experienced Are You? 


First, inquire about the company’s experience. Ask how long they have been in business and if their technicians are experienced. Experience often correlates with expertise, so a company that has been around for a long time is likely to have knowledgeable professionals. Moreover, their expertise guarantees adherence to industry standards, ensuring you receive qualified service. According to Bob Vila, an online home improvement resource, air conditioners typically last about 10 years. Armed with this knowledge, you can inquire how the company advises to extend the lifespan of your unit.


2. Do You Offer Warranties?


Next, discuss the specifics of their maintenance and warranty programs. Servicing your air conditioning unit regularly can prevent unexpected breakdowns, yet it’s essential to know what the maintenance package involves. Does the company offer a comprehensive service that includes inspections and cleaning, or is it merely a basic checkup? Moreover, understanding the warranty terms can help you prepare for any future repairs or replacements, offering you peace of mind through transparent terms and conditions.


3. Are There Energy-Efficient Options?


Finally, it's essential to ask about energy efficiency and system recommendations tailored to your home’s needs. Energy consumption can be a significant factor in your monthly bills, so opting for efficient units is financially wise. However, the size and layout of your home will determine the type of system that works best. An experienced company should provide you with customized suggestions that match your specific requirements, highlighting both efficiency and cost-effectiveness.


Taking the time to ask these critical questions can greatly enhance your air conditioning experience. From ensuring you employ a competent company to understanding maintenance needs and energy efficiency, each query equips you with valuable information. By doing your due diligence, you ensure a comfortable, economical, and lasting relationship with your
air conditioning company. Call Star Heating & Cooling Inc to get started!

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